When will my order leave? Usually within two business days, excluding weekends and public holidays.
Is tracking included? Tracking is sent when the selected carrier offers it.
Do you accept UK returns? Yes, statutory cancellations and our 30-day goodwill return apply to eligible products.
Can I pay in pounds? Yes, the UK checkout is priced in GBP.
Why was my card charged a different amount? Your bank may apply its own exchange or cross-border fee.
Where is my refund? Allow up to 14 days after we receive and inspect the return, plus bank processing time.